Privacy Policy

Effective Date: May 13, 2026

Priority Foundation Repair (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us through our website, https://www.pfrbuilt.com/, and through our communication services, including text messaging.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Property or project address
  • Service request details
  • Communication preferences
  • Any information submitted through forms, phone calls, emails, or text messages

We may also automatically collect limited technical information such as browser type, IP address, and website usage data through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide estimates
  • Schedule and manage services
  • Send appointment reminders and project updates
  • Provide customer support
  • Send invoices and payment notifications
  • Improve our website and services
  • Communicate via SMS/text messaging where consent has been provided

3. SMS/Text Messaging Communications

By providing your phone number, you consent to receive conversational text messages from Priority Foundation Repair related to your inquiries, projects, appointments, customer support, and related service notifications.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

You may opt out of receiving text messages at any time by:

For assistance, reply HELP or contact us directly.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to authorized personnel who require it to perform business operations.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who assist in operating our business, such as:

  • Payment processors
  • Scheduling and customer management platforms
  • Communication and messaging providers
  • Website hosting and analytics services

These third parties are only permitted to use your information as necessary to provide services on our behalf.

6. Your Rights and Choices

You may request to:

  • Access the personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of your information where applicable
  • Opt out of communications

To make a request, please contact us using the information below.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

You may adjust your browser settings to refuse cookies, though some website features may not function properly.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Priority Foundation Repair
543 Central Dr. Ste 230
Virginia Beach, VA 23454

Phone: 757-799-9907
Email: officemanager@pfrbuilt.com
Website: https://www.pfrbuilt.com/